Job Summary:

The HR Technology Assistant provides tier-1 user support for multiple HR systems, and as-needed administrative and analytical support for all workgroups within HR. This position will require high attention to detail, strong interpersonal skills, technical aptitude, a keen awareness of HR data sensitivity, and the ability to work efficiently on multiple projects simultaneously. The ideal candidate will have at least 6 months of Human Resources experience, and familiarity with HR system administration.

Essential Duties and Responsibilities:

  • Manages all technical inquiries from HR system users through the Service Desk ticketing system
  • Performs basic user administration functions in multiple systems, including the Human Resources Information System (HRIS)
  • Analyzes user information and system logs to troubleshoot issues
  • Assists new employees with login issues via phone and email
  • Safeguards sensitive user information
  • Supports different HR workgroups with projects, audits, and cleanups as assigned

Knowledge, Skills, and Abilities:

  • Strong proficiency with MS Office applications (Excel, Word, PowerPoint)
  • Proficient in GSuite (Gmail, Google Calendar, Google Drive)
  • Ability to juggle multiple administrative tasks while providing excellent customer service
  • Excellent communication skills
  • Excellent attention to detail
  • Must display a high degree of confidentiality at all times
  • Ability to solve problems creatively and learn new technical applications quickly through self-study

Training and Experience:

  • High school diploma required, bachelor's degree preferred
  • 6 months of experience working in Human Resources required
  • 1+ years of experience in a professional office environment
  • Familiarity with HR system administration required, experience with role-based permissions and system security administration preferred

Benefits:

Full-time employees are eligible for medical, dental, vision, voluntary short-term disability, company-paid long term disability, company-paid life insurance and accidental death & dismemberment (AD&D), 401(k) + company match and 100% vesting after 4 years, discretionary profit sharing, employee stock purchase program (espp), paid time off, floating holidays, paid maternity leave, paid parental bonding leave, tuition reimbursement, jury duty pay, work from home stipend, and other paid leaves vary based on work location