Job Summary:

SelectQuote is looking for a Fulfillment Operations Analyst to support a rapidly growing sales team in Overland Park, KS. This position is responsible for supporting process- and analytics-based decisions, data management, and process implementation.

The successful Fulfillment Operations Analyst needs to be able to effectively self-manage as well as interact with people from other departments to optimize process. This position will need to communicate effectively with other teams regarding issues related to process execution, issue resolution, and key metric reporting. Additionally, this position will work closely with the Application Development, BI, and IT teams on necessary workflow and reporting enhancements for the success of new initiatives.

The position will manage to key measurable objectives set by senior leadership. The position will leverage many competencies such as: verbal communication, time management skills, leadership skills, analytical mindset, attention to detail, and a drive to be successful.

Essential Functions:

  • Develop and maintain responsibility for performance and metrics reporting for the sales support teams of SelectQuote Senior
  • Prepare quantitative analysis using Microsoft Excel, SQL, and other analytic & visualization tools to develop meaningful insights of various program performance
  • Provide forward-looking and historical analysis for strategic initiatives through modeling and sensitivity tool usage
  • Produce clear and concise presentations regarding projects and other assigned tasks
  • Provide ad hoc analytical and project management support to various teams throughout the business

Knowledge, Skills, and Abilities:

  • Strong proficiency with Microsoft Office suite, especially Excel and PowerPoint
  • Strong proficiency with Microsoft SQL Server Management Studio
  • Excellent oral and written communication skills, especially relating to presentation development
  • High level of self-motivation; ability to accomplish goals independently
  • Strong organizational and time management skills
  • Analytical and detail-oriented mindset; a high degree of accuracy is required in all functions

Training and Experience:

  • Bachelor’s degree required, preferably in Finance or Economics
  • 1-2 years’ experience in analyst role (finance, operations, business, or equivalent) preferred
  • Experience working with technical applications and programming languages like PowerBI, Tableau, Python, R, etc. highly preferred


Full-time employees are eligible for medical, dental, vision, voluntary short-term disability company-paid long term disability, company-paid life insurance and accidental death & dismemberment (AD&D), 401(k) + company match and 100% vesting after 4 years, discretionary profit sharing, employee stock purchase program (espp), paid time off, floating holidays, paid maternity leave, paid parental bonding leave, tuition reimbursement, jury duty pay, work from home stipend, and other paid leaves vary based on work location.