SelectQuote

Founded in 1985, SelectQuote (NYSE: SLQT) provides solutions that help consumers protect their most valuable assets: their families, health and property. The company pioneered the model of providing unbiased comparisons from multiple, highly rated insurance companies allowing consumers to choose the policy and terms that best meet their unique needs. Two foundational pillars underpin SelectQuote’s success: a strong force of highly trained and skilled agents, who provide consultative needs analysis for every consumer, and proprietary technology that sources and routes high quality leads. The company has three core business lines: SelectQuote Senior, SelectQuote Life and SelectQuote Auto and Home. SelectQuote Senior, the largest and fastest-growing business, serves the needs of a demographic that sees 10,000 people turn 65 each day with a range of Medicare Advantage and Medicare Supplement plans.

Job Summary:

The Senior Director of Sales Operations is responsible for division operational oversight, operational support and execution, project management of key programs, divisional reporting, process management and leadership direction within the LHA division.

The Senior Director of Sales Operations will be a key member of the SelectQuote LHA leadership team and responsible for operational execution and operational support of the sales team. This individual will be responsible for conducting qualitative and quantitative analysis to measure the success of the division while working cross functionally to gain alignment and execute the key projects driven by leadership.

As a leader in this division, the ideal candidate must be able to communicate and influence internal division team members, the executive team, external partners, and the working team to meet objectives. Strong leadership and communications skills are imperative for this role.

This leader (and her/his team) will have the following primary responsibilities:

  • Spearhead delivery and execution of sales operational reporting, strategic planning, and project execution for the LHA division
  • Provide the sales team with the analytic support needed to manage the business. This includes developing/enhancing sales dashboards, and leading deep dives on performance results to identify issues and uncover problems
  • Identify opportunities to improve business performance and works cross functionally with business partners to gain buy-in on new opportunities
  • Drives key new sales and operational programs and projects from inception through implementation. Responsible for ensuring new initiatives are fully vetted, accurate and launched at a high velocity
  • Regularly report out on results of new projects, programs, and initiatives to ensure programs are having the desired outcome
  • Coordinate closely with the finance team on ensuring our operational metrics are aligned with the P&L forecasts
  • Serve as a key leader on the SelectQuote LHA leadership team

Knowledge, Skills & Abilities:

  • Demonstrated leadership skills to drive optimal business performance
  • Strong communication skills and a proven ability to influence teams and matrix manage internal resources
  • Progressive experience in roles demanding analytical rigor and discipline
  • Strong business and financial acumen
  • Best in class analytical skills
  • Experience in operations and operational disciplines such as program and project management
  • Entrepreneurial spirit – creativity to identify opportunities when others may not see them and a willingness to “roll up your sleeves” to execute
  • Experience managing partners and a willingness to have “tough conversations” to get the results needed
  • Strong written communication and presentation skills; comfortable with high degree of interaction with senior leadership team
  • Self-motivated with an extremely strong sense of urgency - act as a change agent in the LHA division
  • Flexibility to adapt and change as priorities evolve
  • Ability to manage multiple priorities at the same time
  • Working knowledge of analytical systems like SQL (preferred)

Training & Experience:

  • 5-10+ years of progressive management experience
  • At least 5 years of experience in an analytical discipline such as finance or data analytics
  • At least 5 years of experience in an operational discipline (management, marketing, program management)
  • 5+ years leading a team
  • Demonstrated ability to manage and deliver against a budgeted P&L
  • Proven experience as both a player and a coach – ability to execute while also leading and influencing others
  • Bachelor’s degree (MBA preferred)

    Benefits:

    It’s an exciting time to join SelectQuote. We became a publicly traded company in 2020 with the first 100% virtual IPO (non-biotech) in American history. We have also been recognized nationally on the 2021 Top Workplaces USA list and by the Kansas City Business Journal as a 2020 Best Places to Work honoree.


    Full-time employees are eligible for medical, dental, vision, voluntary short-term disability, company-paid long term disability, company-paid life insurance and accidental death & dismemberment (AD&D), 401(k) + company match and 100% vesting after 4 years, discretionary profit sharing, employee stock purchase program (espp), paid time off, floating holidays, paid maternity leave, paid parental bonding leave, tuition reimbursement, jury duty pay, work from home stipend, and other paid leaves vary based on work location.