Revenue Operations Commissions Specialist

Founded in 1985, SelectQuote (NYSE: SLQT) provides solutions that help consumers protect their most valuable assets: their families, health and property. The company pioneered the model of providing unbiased comparisons from multiple, highly rated insurance companies allowing consumers to choose the policy and terms that best meet their unique needs. Two foundational pillars underpin SelectQuote’s success: a strong force of highly trained and skilled agents, who provide consultative needs analysis for every consumer, and proprietary technology that sources and routes high quality leads. The company has three core business lines: SelectQuote Senior, SelectQuote Life and SelectQuote Auto and Home. SelectQuote Senior, the largest and fastest-growing business, serves the needs of a demographic that sees 10,000 people turn 65 each day with a range of Medicare Advantage and Medicare Supplement plans.

Job Summary:

SelectQuote is looking for a Revenue Operations Specialist to support a rapidly growing Commissions department. The Revenue Operations Specialist should demonstrate proactiveness, critical thinking, intellectual curiosity, and a passion for data analytics and solutioning. The RevOps Specialist will be responsible for manipulating and leveraging data to identify gaps and inefficiencies in SelectQuotes (SQs) commissions tracking system (SRTs). They will use their expertise, product operations, and consultative skills to offer solutions that influence decisions and increase efficiency of SQs commission tracking system.

Supervisory Responsibilities:

• This position has no direct supervisory responsibilities.

Essential Duties and Responsibilities

• Intimately knows and can communicate the commissions and non-commissions processes from end to end.
• Consult and provide management with proactive solutions for process gaps and inefficiencies.
• Lead project work and identify areas to increase efficiency through implementing new processes
• Serve as the liaison between Revenue Ops, Finance and Accounting team and enable leaders to make the most informed decisions by accurately processing commission payments
• Researches and resolve complex commission issues in relation to the carriers
• Decides the outcome and owns execution process for resolutions
• Assists in data management and integrity of the division
• Resolves all policy level commission issues where data does not match that of the carriers
• Prepares and maintains appropriate schedules and reports as requested
• Supports the development and optimization of the firm's proprietary revenue tracking system

Skills/Abilities:

• Excellent oral and written communication skills.
• Excellent critical thinking and problem solving capabilities.
• Ability to work independently and influence a team
• Excellent customer service skills
• Ability to understand the issue, investigate and provide workarounds and document issues
• Demonstrated ability to communicate and build relationships with others (i.e facilitating and teaching newly implemented processes to team members).
• Demonstrated ability to organize and solve complex organizational and technical problems.
• Proven ability to perform under pressure and consistently meet department goals and deadlines.
• Strong organizational and time management skills including the ability to multitask and prioritize effectively.
• Proactive approach to tasks and ability to manage several projects simultaneously and in a timely manner.
• Strong leadership and interpersonal skills.
• Flexibility to adapt as priorities change.
• Detail-oriented mindset; a high degree of accuracy is required in all functions.
• Strong computer skills in Microsoft Office.
• Experience with Microsoft SQL Server Management Studio strongly preferred.

Education and Experience:

• 3+ years of experience in revenue operations, accounting, finance, strategy and business operations, or similar relevant experience required
• 2 years experience partnering with external clients and driving process efficiencies required
• Experience working with cross functional teams
• Experience analyzing data and curating reports

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

SelectQuote Core Values:

Service: We create positive customer experiences.

Entrepreneurship: We create, innovate, & take risks.

Leadership: We build & invest in high-performing teams.

Empowerment: We embrace a changing environment.

Courage: We challenge the status quo & drive continuous improvement.

Teamwork: We help, support, & celebrate each other.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

Benefits:

It’s an exciting time to join SelectQuote. We became a publicly traded company in 2020 with the first 100% virtual IPO (non-biotech) in American history. We have also been recognized nationally on the 2021 Top Workplaces USA list and by the Kansas City Business Journal as a 2020 Best Places to Work honoree.

Full-time employees are eligible for medical, dental, vision, voluntary short-term disability, company-paid long term disability, company-paid life insurance and accidental death & dismemberment (AD&D), 401(k) + company match and 100% vesting after 4 years, discretionary profit sharing, employee stock purchase program (espp), paid time off, floating holidays, paid maternity leave, paid parental bonding leave, tuition reimbursement, jury duty pay, and other paid leaves vary based on work location.