The PDP Enrollment Specialist helps SelectQuote Senior clients determine which Prescription Drug Plan (PDP) is right for them and assist in enrolling in the chosen PDP. This role will leverage many competencies such as verbal communication, overcoming objections, attention to detail, and a drive to be successful. The PDP Enrollment Specialist will use SelectQuote systems to receive and process calls (inbound and outbound), and manage client CRM information. Our employees are rewarded for their achievements and a positive attitude can take you far. You are helping families every day by ensuring they have the right coverage without overpaying for it. If you are interested in joining a rapidly growing company, apply today!

Essential Functions:

  • Receive inbound calls or place outbound calls to potential customers
  • Counsel clients with regards to their Medicare Prescription Drug insurance needs
  • Maintain strict adherence to CMS, HIPAA, carrier, and SQS guidelines
  • Video conference capabilities for training, coaching, and Supervisor one-on-ones

Knowledge, Skills, and Abilities:

  • Ability to do competitive analysis to overcome objections
  • Desire to maximize both personal income and SQS profits
  • Strong phone skills
  • Excellent oral and written communication skills
  • Strong organizational and time management skills
  • Ability to multitask
  • Detail oriented
  • Good interpersonal skills
  • Team player
  • Works well under pressure
  • Results driven
  • Strong computer skills
  • Ability to learn new software quickly

Training and Experience:

  • High school diploma or the equivalent is required, Bachelor’s degree preferred
  • Accident & Health resident insurance license required
  • Minimum Internet Speed (Hardwired): 30mb down/20mb up
  • Live in one of our remote states: KS, MO, NC, CO, FL, OK, ND, IA, NM, TX, AZ, UT, MI, GA, VA