Founded in 1985, SelectQuote provides solutions that help consumers protect their most valuable assets: their families, health and property. The company pioneered the model of providing unbiased comparisons from multiple, highly rated insurance companies allowing consumers to choose the policy and terms that best meet their unique needs. Two foundational pillars underpin SelectQuote’s success: a strong force of highly trained and skilled agents, who provide consultative needs analysis for every consumer, and proprietary technology that sources and routes high-quality leads. The company has three core business lines: SelectQuote Senior, SelectQuote Life and SelectQuote Auto and Home. SelectQuote Senior, the largest and fastest-growing business, serves the needs of a demographic that sees 10,000 people turn 65 each day with a range of Medicare Advantage and Medicare Supplement plans.

Job Summary:

The Operations Analyst III works to support processes and analytics based decisions, data management, and project implementation. This role works closely with departmental managers to analyze how to maximize the company’s return on investment, while being able to mentor a team of operations analysts when needed.

Supervisory Responsibilities:

  • This position has no direct supervisory responsibilities.

Essential Duties and Responsibilities

  • Work with the Sales, Marketing and Operations teams to manage and report on the necessary KPIs
  • Guide sales leadership team with agent level performance tools and ROI analysis
  • Develop and manage performance and metric reporting
  • Prepare and present quarterly and annual metrics for executive management meetings
  • Identify workflow/system improvements and present solutions to management team
  • Provide analysis for best business practices across all company departments (Finance, Marketing, Sales, Talent Acquisition, etc.)
  • Produce clear and concise presentations regarding projects and other assigned tasks
  • Provide analysis for strategic initiatives through modeling and sensitivity analysis
  • Analyze company performance history to determine optimum levels of productivity, helping to optimize resource utilization
  • Perform SQL queries for real time updates on reporting requests
  • Perform additional ad-hoc reports and projects

Skills/Abilities:

  • Excellent written and oral communication skills.
  • Functional analytical skills (projecting, costing, budgeting, etc.).
  • High level of self-motivation; ability to accomplish goals independently.
  • Articulate and well-spoken; strong interpersonal, communication and presentation skills.
  • Strong analytical and detail-oriented aptitude; a high degree of accuracy is required.
  • Fast learner who is career minded and seeks additional responsibility as earned

Education and Experience:

  • Strong academic record with a BA/BS degree or equivalent experience required.
  • Minimum 5 years of analytical work experience required
  • Strong proficiency with Microsoft Office suite, especially Excel
  • Demonstrated proficiency with SQL
  • Experience leveraging business intelligence tools such as Power BI, Tableau or Amazon Quicksight required
  • A strong understanding of statistical concepts (correlation, regression, t-tests, probability, etc.)

Certificates/Licenses/Registration

  • No specific required Licensing.

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.

    SelectQuote Core Values:

    Service: We create positive customer experiences.

    Entrepreneurship: We create, innovate, & take risks.

    Leadership: We build & invest in high-performing teams.

    Empowerment: We embrace a changing environment.

    Courage: We challenge the status quo & drive continuous improvement.

    Teamwork: We help, support, & celebrate each other.

    Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

      Benefits:

      It’s an exciting time to join SelectQuote. We became a publicly traded company in 2020 with the first 100% virtual IPO (non-biotech) in American history. We have also been recognized nationally on the 2021 Top Workplaces USA list and by the Kansas City Business Journal as a 2020 Best Places to Work honoree.


      Full-time employees are eligible for medical, dental, vision, voluntary short-term disability, company-paid long term disability, company-paid life insurance and accidental death & dismemberment (AD&D), 401(k) + company match and 100% vesting after 4 years, discretionary profit sharing, employee stock purchase program (espp), paid time off, floating holidays, paid maternity leave, paid parental bonding leave, tuition reimbursement, jury duty pay, and other paid leaves vary based on work location.