Founded in 1985, SelectQuote provides solutions that help consumers protect their most valuable assets: their families, health and property. The company pioneered the model of providing unbiased comparisons from multiple, highly rated insurance companies allowing consumers to choose the policy and terms that best meet their unique needs. Two foundational pillars underpin SelectQuote’s success: a strong force of highly trained and skilled agents, who provide consultative needs analysis for every consumer, and proprietary technology that sources and routes high-quality leads. The company has three core business lines: SelectQuote Senior, SelectQuote Life and SelectQuote Auto and Home. SelectQuote Senior, the largest and fastest-growing business, serves the needs of a demographic that sees 10,000 people turn 65 each day with a range of Medicare Advantage and Medicare Supplement plans.
The Compliance Analyst will be responsible for working across all three lines of business to manage processes, technology, and reporting related to global call center compliance, quality and operational improvement opportunities that affect each vertical. The role will manage all reporting as well as technology enhancements needed for flagging, auditing and reporting. In addition the role will help manage the SelectQuote Senior Quote Engine for compliance and technology enhancements.
This position will work closely with the SelectQuote Development and IT teams on necessary enhancements for measuring, and scoring reporting of QA results. The position will manage to key measurable objectives set by senior leadership. The position will leverage many competencies such as: verbal communication, management skills, leadership skills, analytical mindset, attention to detail, and a drive to be successful. The position will work hand in hand with Finance, Accounting and Sales to implement and communicate compensation impacts for compliance adherence.
Knowledge, Skills, and Abilities:
Training and Experience